PALICO Grindtech

Welcome to GrindTech! Before your first grind, please charge your unit for a full 4 hours — this ensures the best battery performance from the start.

Once charged, follow these steps:

1. Press the P button once lightly. You'll see a slow green breathing light — this is ready mode.

2. Hold the P button for 2 seconds. A blue breathing light will appear and grinding will begin.

3. When you're done, press P again to stop.

The green LED can be hard to see in very bright light — if you're having trouble spotting it, try in a slightly dimmer spot while you get used to the unit.

Your GrindTech comes with everything you need to get started right away:

1 x GrindTech grinder body
1 x Grounds collection cup with silicone lid
1 x Wireless charging puck
1 x USB-A to Type-C charging cable
1 x Double-sided cleaning brush

Please note: a carrying case is included with some versions of the GrindTech. Check your order details to confirm if yours includes one. A USB power brick is not included — any standard USB-A adapter works fine.

Adjusting your grind size is simple. Rotate the clear acrylic bean hopper clockwise or anti-clockwise — the bean icons on the dial guide you:

Large bean icon= coarser grind (French press, cold brew, drip)
Small bean icon= finer grind (espresso, AeroPress)
There are 20 unique settings in total — 5 main positions with 4 micro-adjustments in between — so you can dial in exactly the right consistency for your brewing method.

We recommend starting at a medium setting and adjusting from there. Once you find your sweet spot, you can note which bean icon you're aligning with and come back to it every time.

The GrindTech grinds at a deliberately gentle pace — and that's a good thing! The motor runs at a lower RPM to minimise heat buildup during grinding, which helps protect the natural oils and aromas in your beans for a better-tasting cup.

As a rough guide:
Fine grind (espresso): around 1–2 minutes for a double shot
Medium grind (drip / pour-over): slightly faster
Coarse grind (French press / cold brew): quickest of all

If grinding feels slower than usual, check that beans aren't sitting above the burr — a gentle shake can help them fall through.

Sorry to hear you're running into this! This most commonly happens with very freshly roasted beans that still carry a lot of surface oil — they can sometimes sit in the hopper without dropping into the burr on their own.

Here's what to try:
1. While the grinder is running, give it a gentle knock or shake to help the beans fall through.
2. If you're using fresh-roasted beans, try letting them rest for 1–2 days after roasting before grinding — this allows the gas to escape and reduces stickiness.
3. Check the burr is free of old grounds by using the included cleaning brush.

If the issue continues with regular beans or a cleaned burr, please get in touch with us at info@palicoffee.net and we'll be happy to help.

The GrindTech is designed as a precision single-serve grinder, with a bean hopper that holds up to 20g of coffee beans — just right for one generous cup or a double espresso shot.

If you're brewing for two people, simply grind in back-to-back rounds — the whole process only takes a couple of minutes per load. The upside of grinding in small batches is that every cup uses freshly ground beans at their absolute best!

The GrindTech is particularly popular for camping and travel, where single-serve is usually perfect. If you're regularly brewing for a larger group, feel free to reach out and we can suggest the best Palico option for your needs.

Absolutely — and most of our customers tell us this is what they love most about the GrindTech! The stainless steel conical burr produces a very consistent, even grind every time, with less heat and dust than a blade grinder.

Whether you're pulling espresso shots, brewing a pour-over, or making cold brew, the GrindTech gives you the kind of uniform grind that really does make a noticeable difference in flavor and clarity in the cup.

Many of our customers say switching to freshly ground beans with the GrindTech completely changed how they think about their morning coffee. We think you'll feel the same!

Great question! The GrindTech uses wireless charging to keep the body completely sealed — with no charging port, there's nowhere for coffee grounds, moisture, or debris to get inside and damage the electronics over time. This helps the unit stay reliable and last longer.

To charge, simply turn the unit upside down and place it on the included charging puck. The puck connects to any standard USB-A power source you already have at home.

Good news: if you ever can't find the puck, the GrindTech is compatible with standard Qi wireless phone chargers — so you've always got a backup option.

Here's what the LED indicators mean:

Solid blue light on the unit = fully charged
Pink flashing light= low battery (or needs repositioning on the puck)
Puck LED blinking slowly= charging in progress
Puck LED blinking faster= fully charged

We recommend a full 4-hour charge before first use. After that, one charge is good for grinding around 150–250g of coffee beans — more than enough for daily use over several days.

You can also check your exact battery level at any time by opening the Palico app and connecting to your GrindTech.

A pink flashing light means one of two things:

1. Low battery— your GrindTech needs a charge. Place it upside down on the puck to begin charging.
2. Positioning issue— if you've been charging for a while and it's still pink, the unit may not be sitting correctly on the puck. Try lifting it off and placing it back down carefully, making sure it's centred on the pad.

If the pink light continues after repositioning and a full charging session, please contact us at info@palicoffee.net and we'll take a look.

Keeping your GrindTech clean is quick and easy — and the included brush does most of the work!

1. After each grind, use the stiff-bristle end of the brush to clear any grounds from the grinding chamber and burr.
2. Use the soft-bristle end for finer grounds in tighter spaces.
3. Wipe the outside of the unit and the collection cup with a dry cloth.

Important: Do not wash the GrindTech with water. The unit is not waterproof — brush-only cleaning throughout its lifetime will keep it in great condition.

A small amount of static with fine grinds is completely normal with electric burr grinders — the movement of beans through metal components can create a light static charge. Here are a few tips to keep things tidy:

1. After grinding, give the collection cup a light tap on the counter before removing it — this settles the grounds and reduces flying particles.
2. Use the included brush to sweep the grinding chamber and cup interior clean.
3. If you find it particularly messy, try a slightly coarser grind setting — finer grinds produce more static.

A little static is a sign your beans are fresh and the grind is fine — so it's actually a good thing in disguise!

All GrindTech grinders are covered by a 1-year warranty from your original date of purchase. During the warranty period, we provide free checking and repair for any manufacturing defects.

To make a warranty claim, simply email us at info@palicoffee.net with:
Your order number or proof of purchase
A brief description of the issue
A photo or short video if possible

Warranty does not cover damage from misuse, water damage, or unauthorised modifications. If you're unsure whether your issue is covered, just reach out — we're always happy to take a look.

Absolutely — we don't disappear after the warranty period! Our team is always happy to help diagnose issues and advise on the best next steps.

If your GrindTech needs repair after the warranty has expired, we can still arrange this for you. We'll assess the unit and provide a repair quote based on its current condition, so you can decide what works best for you.

Just get in touch at info@palicoffee.net and we'll take it from there.